Terms of Use

These Terms of Use constitute an agreement between you and Prism Education regarding access to and use of our website, portals, products and services.

If you do not agree with these Terms, you should not use the website, create an account, submit information or purchase any product or service.

You must provide accurate, current and complete information when submitting an enquiry, registering for a course, creating an account or purchasing a product or service.

A person below 18 years of age should use our services with the involvement or consent of a parent or legal guardian where applicable.

You may use the website only for lawful educational, informational, administrative and service-related purposes.

You must not:

• Attempt to access any account, database, server, file or administrative area without authorisation.
• Perform or attempt SQL injection, cross-site scripting, command injection or similar attacks.
• Upload viruses, malware, malicious scripts or harmful files.
• Use automated tools, bots, scrapers or crawlers without written permission.
• Attempt to bypass CAPTCHA, authentication, firewall, access controls or security protections.
• Interfere with website performance, servers, networks or services.
• Reverse engineer, decode, decompile or copy website software or source code.
• Impersonate another person or provide misleading information.
• Use website content for unlawful, deceptive, abusive or commercial purposes without permission.

Prism Education may provide educational counselling, coaching, university course assistance, training, study materials, student services, franchise services, products and related facilities.

We reserve the right to modify, update, suspend or discontinue any course, product, facility, schedule, batch, faculty arrangement, service or website feature.

• Course structures and syllabuses may be revised.
• Faculty members or trainers may be changed.
• Batch timings and locations may be adjusted.
• Fees and service charges may be updated for future enrolments or purchases.
• Courses or products may be withdrawn based on availability or operational requirements.

Prism Education may assist students with course selection, counselling, documentation and admission procedures.

Final admission, approval, eligibility, examination, certification and academic decisions remain with the respective university, institution, examination body or competent authority.

Unless expressly guaranteed in a signed written agreement, our services do not guarantee:

• Admission to a university or institution.
• Scholarship or financial assistance approval.
• Examination success or academic results.
• Government or private employment.
• Internship or placement.
• Visa, licence or regulatory approval.
• Recognition by an independent authority.

Students, applicants, parents, guardians and other users are responsible for:

• Providing accurate personal, academic and contact information.
• Submitting genuine documents within required timelines.
• Reviewing course, fee, eligibility and admission requirements before enrolment.
• Attending classes, examinations and scheduled activities as required.
• Maintaining respectful conduct towards staff, faculty, students and partners.
• Paying applicable fees within the specified time.
• Following institutional, university and examination rules.
• Using study material and portal access only for authorised purposes.

Unless otherwise stated, website content and materials supplied by Prism Education are owned by or licensed to Prism Education.

Protected content may include:

• Brand names, logos and visual identity.
• Website design, layouts and graphics.
• Course notes and study materials.
• Videos, images, presentations and PDFs.
• Documents, forms and educational content.
• Software, portal features and source code.
• Product descriptions and promotional content.

No material may be copied, reproduced, uploaded, published, distributed, modified, sold, sublicensed or commercially used without prior written permission.

Product images, descriptions, specifications, course details and service information are provided for general guidance.

Actual colours, packaging, presentation, editions, features or specifications may vary based on availability, device display, supplier changes or operational requirements.

Products, courses and services remain subject to availability and confirmation.

Payments must be made only through authorised Prism Education payment channels or accounts.

Before payment, users must verify:

• The applicable course or product.
• The payable amount and charges.
• Eligibility and documentation requirements.
• Batch timing, duration and service location.
• Product description and specifications.
• The recipient account or authorised payment link.

Payments and purchases are governed by our Return Policy .

Once a payment, purchase, registration, admission or enrolment has been completed, it is ordinarily final and not eligible for refund, cancellation, exchange, adjustment, credit or transfer.

Account holders are responsible for maintaining the confidentiality of usernames, passwords, OTPs and other login credentials.

• Do not share credentials with unauthorised persons.
• Use a strong and unique password.
• Log out after using a shared or public device.
• Notify Prism Education immediately if access is suspected to be unauthorised.
• Keep profile and contact information updated.

Prism Education may suspend, restrict or terminate an account where misuse, unauthorised activity, false information or a security risk is detected.

When you submit an enquiry or provide communication consent, Prism Education may contact you using phone, email, SMS, WhatsApp, RCS or other authorised channels.

Communications may include enquiry responses, course details, admission support, service notices, payment information and related updates.

Optional communication consent may be withdrawn by contacting Prism Education. Essential service or account-related messages may continue where necessary.

Prism Education aims to maintain reliable website and portal availability but does not guarantee continuous, uninterrupted or error-free access.

Access may be affected by:

• Scheduled or emergency maintenance.
• Server or hosting interruptions.
• Internet or network failures.
• Security updates or incident response.
• Third-party service interruptions.
• Events beyond reasonable control.

The website may contain links to universities, institutions, Google Maps, WhatsApp, social media, payment providers and other external services.

Prism Education does not control and is not responsible for third-party content, availability, security, privacy policies or service practices.

Users should review the applicable terms and privacy policies before using an external service.

Information submitted through the website or services is handled according to our Privacy Policy .

Users must not submit confidential, sensitive or unnecessary personal information through general enquiry forms.

To the extent permitted by applicable law, Prism Education will not be liable for indirect, incidental, consequential or special loss arising from website use or inability to use the website.

This may include loss arising from:

• Internet, device or network failure.
• Third-party platform interruption.
• Loss of data caused by the user's device.
• Unauthorised sharing of account credentials.
• Decisions made by universities or independent institutions.
• Delays caused by events beyond reasonable control.

Users may be responsible for loss, damage, claims or costs resulting from unlawful website use, account misuse, infringement of intellectual property or violation of these Terms.

This provision applies only to the extent permitted under applicable law.

Prism Education may restrict or terminate website, portal or service access where reasonably necessary for security, non-payment, policy violation, unlawful activity or misuse.

Termination does not affect rights or obligations that arose before termination, including applicable payment and intellectual property obligations.

Prism Education may update these Terms when website features, courses, services, policies or operational requirements change.

Updated Terms will be published on this page with a revised effective date. Continued use after publication constitutes acceptance of the updated Terms.

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes shall be submitted to the competent courts having jurisdiction in Balangir, Odisha.

Questions about these Terms may be directed to Prism Education using the following contact information.

• Email: contact@prismeducation.in
• Balangir Office: Near SBI ADB, Rajendra College Chowk, Main Road, Balangir, Odisha – 767002
• Telephone: +91 99381 13144 / +91 70082 83034
• Rourkela Office: 1st Floor, J.J. Market, Chhend Colony, Rourkela
• Office Hours: Monday to Saturday, 09:30 AM to 06:00 PM

By using the website or services, you acknowledge that you have read and agreed to these Terms of Use.